Privacy Policy

1. Introduction & Commitment

**Century Laboratories AG** ("Company", "we", "our", "us") holds the commercial, technical, and personal privacy of our stakeholders, manufacturing partners, and commercial clients in the highest regard. This Privacy Policy sets forth how we collect, secure, utilize, process, and transfer your data across our commercial portals and multi-subdomain routing platforms (`fr`, `es`, `pt`, `de`, `en`).

Our data compliance protocols strictly adhere to the European General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), and pertinent international electronic communications frameworks.

2. What Personal Data We Collect

We collect and assemble information through voluntary commercial interactions and automated technical systems:

• **Voluntary Contact Data**: When you complete quote forms, inquiry requests, or apply for commercial vendor accounts, we retain your Full Name, Professional Title, Enterprise E‑mail, Phone Number, Country, and Inquiry Scope.
• **Technical Analytics Diagnostics**: Our decentralized cloud hubs assemble standard diagnostic records, such as source IP addresses, SSL/TLS handshake parameters, internet browser specifications, and timestamped page navigation sequences.

3. Purpose & Processing of Information

Your data is processed strictly for legitimate commercial logistics and supply chain optimization:

• Fulfilling R&D requests and precise Custom Blending formulation parameters.
• Coordinating automated Vendor-Managed Inventory (VMI) restocking routines with your manufacturing plant ERP.
• Fulfilling legally mandated chemical documentation filings, including digital COA, REACH, TSCA, and GHS documentation.
• Distributing B2B chemical distribution market updates (with clear, immediate one-click opt-out functionality).

4. Information Sharing & Processor Security

We do not sell, broker, or commercially distribute your personal identification data to third-party data aggregators. We only provide necessary logistical details to validated, contracted freight forwarders, international customs brokers, and ISO 27001 certified cloud server facilities under rigorous non-disclosure covenants.

5. International Cloud Tunnels & Data Encryption

Given our worldwide operational footprint with logistical hubs in **Johannesburg, Singapore, Houston, Dubai, and Zurich**, commercial data may be processed across sovereign jurisdictions. We protect all cross-border transmissions with military-grade 256‑bit encryption tunnels, SSL/TLS endpoints, and highly monitored decentralized server clusters.

6. Exercise Your Data Subject Legal Rights

In accordance with European GDPR and Swiss statutory statutes, you maintain absolute sovereign control over your personal records. You maintain the immediate right to request comprehensive digital access, commercial portability, factual correction, or immediate, verified erasure of your records from our databases.

7. Communicate With Our Data Protection Office

To exercise your statutory data rights or to seek regulatory clarification regarding our cloud security infrastructure, please communicate directly with our centralized Data Protection Officer at: